Richard Davis

Richard is the Head of Operations & Practice Manager at Active Step Foot & Ankle Clinic, bringing over 14 years of experience in private optical and ophthalmology healthcare. Passionate about delivering exceptional patient experiences, he oversees the day-to-day operations of the clinic, working closely with both the clinical and patient care teams to ensure every patient feels welcomed, supported, and valued throughout their journey. Richard is committed to continually improving the patient experience, developing high-performing teams, and creating efficient systems that enable the clinic to provide outstanding, patient-centred care. He believes that compassion, communication, and professionalism are the foundation of great healthcare and takes pride in helping create an environment where both patients and colleagues can thrive.